- Courtesy formulas
All the best,
Looking forward to hearing from you,
- Check the email
- Introduction 介绍
Dear Mr/Mrs/Ms (surname of the recipient, e.g. Mr Black)
Dear Sir/Madam (if you don’t know the name of the recipient) or more generally ‘To whom it may concern’
I am writing with regard to… (email subject)
I am writing in connection with… (email subject)
I am writing in reference to…
I am writing to let you know…
I am delighted to tell you… (if you’re communicating good news)
I regret to inform you that… (if you’re communicating bad news)
I am writing in response to…
I am writing in reply to…
I am writing to thank you for… (if you need to thank the recipient)
- Body of the text 正文
I look forward to hearing from you soon
Thank you in advance
For further information, please do not hesitate to contact me
Please let me know if you have any questions
Thanks for your attention
- Conclusion 结论
Yours faithfully (if you began the email with ‘Dear Sir/Madam’ because you don’t know the name of the recipient)
Yours sincerely (if you began the email with ‘Dear Mr/Mrs/Ms + surname)
Example 1: Delay with the delivery of an order
Subject: Delivery delay
We regret to inform you that we will not be able to respect the deadline previously agreed for the delivery of your order. Our supplier has warned us today that they are experiencing supply problems, which will result in a delay in our production chain. We count on your understanding and thank you for your patience.
Please accept our apologies.
Example 2: Sending a product catalogue
Subject: New product catalogue
Following your request, we have recently sent you our new catalogue. We are convinced that it will enable you to see the quality of our products. Our local agent will contact you soon to arrange a meeting on a day and time that suits you in order to discuss in detail how our products can be of benefit to your company’s needs.
For further information, please do not hesitate to contact us.
Example 3: Replying to a job advertisement
Subject: Web Content Editor position
With reference to your job ad in xxx, I would like to submit my application for the position of Web Content Editor in your company.
I graduated in Communication Sciences at the University of xxx and worked for several years in a Digital Agency as Content Specialist. I believe my skills and experience are in line with the requirements for the job position. I will be glad to introduce myself in an interview, that will allow you to better evaluate my possible recruitment.
Please find attached a copy of my resume. I look forward to hearing from you.